Non Attendance option

As part of the guardian communications, the Booking Confirmation email includes an option for parents to mark themselves as ‘not attending’. As the event manager you can decide to remove the ‘not attending’ parent bookings manually or automatically. This will free up the booking slots for other parents.

The Booking Confirmation email is normally sent to parents a couple of days before the event and includes the itinerary of the appointments, a link to the event page and an option to say they are not attending.

The link in the booking confirmation email will open in a browser and ask the guardian to confirm.

The event administrator can manually delete the cancelled bookings, or have these cancelled bookings automatically deleted.

Manual removal
Go to Manage Event - Bookings and filter by cancelled. Select the cancelled guardian bookings and Delete

Auto Unbook
Go to Site Settings to find the auto unbook option. When this setting is enabled any parent bookings that are marked as not attending will be cancelled and deleted automatically.