Troubleshooting
Find answers to common issues
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Account has not been activated
If your invitation email has not been received or lost you can still activate your account (your email address will need match what the school has...
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Email address not found
If you see this message when trying to login, it is because the school has a different email address stored on their system for you. Please try...
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Timezone differences
If you see this warning message, your device timezone does not match the schools event setup. The timeslots available will probably be incorrect....
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Your apple device does not support video calling
If you see this message when trying to connect to a SchoolBooking video call. Please exit your Chrome browser and open Safari and login to your...
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Camera and Microphone issues
Most camera and microphone issues are related to access. The camera and microphone can only be connected to one application, so if you are using...
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Forgotten your password?
Please use the link to send the account recovery email and reset your password....
